Please allow up to two business days for your refill request to be reviewed, filled and available for pick-up. If for some reason we cannot process the refill, someone from our staff will contact you. For safety, we review your pet’s records before refilling any orders.
Only refills that have been approved by the Veterinarian can be filled.
Note: Some refills will require an examination of your pet prior to re-filling.
Many refills require your pet to be examined before dispensing. This ensures that your pet is healthy enough to handle the potential side effects of some prescriptions and provides further confirmation that the item is appropriate for your pet’s current condition.
IMPORTANT: Refills are not confirmed until you have received notification. A staff member will contact you by phone or email.
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